Mayan Gateway – Travel Agency for Central America Tours IconMayan Gateway – Travel Agency for Central America Tours

13 calle 32-23, Quetzaltenango

5.0 105 reviews

  • Avatar James McMaster ★★★★★ in the last week
    We are a Canadian senior couple. We took the "Best Maya Ruins" Tour with add-on day to Belize. We are independent world travellers until this first ever private tour. Excellent from start to finish - Elias (super) in head office … More arranging all the components of the daily activities, driver, 4 different guides -who not only enjoyed their jobs but were proud of their countries. Itinerary included day trip border crossings from Guatemala into Belize and Honduras with transfers to respective national guides. We visited in mid-November during the seasonal transition from wet to day but did experience some high water river flooding. Some adjustments had to be made to the itinerary. All was handled seamlessly by Elias in head office, resulting in us being able to visit Caracol Maya Ruins in Belize - marvelous road trip, outstanding site. We highly recommend MayanGateway.
    For those who may hesitate visiting Central America. --- don't! Come and experience welcoming people, beautiful country, tropical jungle/wildlife in the north, complicated history told through our hosts' experiences.
    This was all made possible thanks to Josue and Elias. You have built an extraordinary company with fine people.
  • Avatar Benjamin Vukomanovic ★★★★★ 5 months ago
    Our experience with Mayan gateway was exceptional from start to finish. They provided excellent customer service, making sure all my travel arrangements were seamless and stress-free. The booking process was straightforward, and their agents … More were knowledgeable and helpful in suggesting the best options for my trip.
    Throughout my journey, everything went according to plan, from flights to accommodations. Their attention to detail and commitment to customer satisfaction were truly commendable. I would highly recommend Mayan gateway to anyone looking for a reliable and efficient travel service. They exceeded my expectations, and we would like to give special thanks to Eli Ramirez for guiding us through our journey every step of the way, thank you Eli and thanks to Henry in Tikal and we can’t forget Don Arturo at volcán pacaya for his encouragement “ si se puede” and his patience with us-many thanks to all of you. I truly recommend Mayan gateway and I look forward to booking with them again in the future.
  • Avatar Ryan Mantuefel ★★★★★ 9 months ago
    Mayan Gateway facilitated an incredible tour of El Salvador for my wife and I. From the moment of my fist inquiry until we boarded the plane home Mayan Gateway was a fast, responsive, and thoughtful agent that went above and beyond. Luxury … More touches with spectacular service that made travel such a breeze. I Would highly recommend them for any of their destinations.
  • Avatar Vlad Mtar ★★★★★ a year ago
    Perfectly organized trip in El Salvador. Great guide, quick communication, great hotels.Guide always on time , very knowledgeable. Very professional attitude from agency and guide. Looking forward to booking another trip on Central America … More with them.
  • Avatar Mitchell Pendleton ★★★★★ a year ago
    Eli was my tour guide over two weekends in Guatemala. We traveled through Antigua, and to lake Atitlan where we village hopped and hiked one of the mountains. Eli is an extraordinary guide—he is hilarious, knowledgeable, respectful, adventurous, … More I could go on and on forever. He is a great choice for a guide through Guatemala. I want to go back ASAP!!
  • Avatar Mike Dickinson ★★★★★ a year ago
    Outstanding group and trip coordination. When coming to Guatemala this is the team you want. We’ve had amazing experiences and just the best trip. Knowledgeable and capable. Highly recommend.
  • Avatar Larry Stopa ★★★★★ a year ago
    Realizing my dream to see Copan, Tikal, and Palenque
    Mayan Gateway made it possible for me to see these Classic Mayan Ruins in Honduras, Guatemala, and Chiapas, Mexico. They provided guides to take us safely to our destinations. They also
    … More gave us great ideas where to visit. We would not have seen Antigua and visit a coffee plantation. Nor would we have gone to breath-taking Lake Atitlan and help cook a Guatemalan feast. They found us incredible lodging with delightful breakfasts every morning.
    Josue and Elias were extremely helpful answering our many questions and concerns promptly and thoroughly. Our trip went very smoothly. They were in touch the entire time and always made sure we knew what was next and what to expect.
    Our guides were amazing. All of them were friendly and knowledgeable. We never felt rushed during our tours of the ruins, or anywhere else.
    Our guide in Honduras, Yobani, is also an expert birder. He pointed out many birds that we had never seen before!
    I really cannot recommend Mayan Gateway highly enough. We felt very well taken care of.
  • Avatar Cosmo Battista Lapeyre-Carissimi ★★★★★ 2 years ago
    The experience was truly remarkable. We were able to travel all around Guatemala with excellent guides and hotels. Everything was superb. My favourite experience was the jungle of Tikal where our guide Wilson was very helpful. Our driver, … More Manuel, was extremely funny and rapid choosing the best routes. A top experience which I highly recommend.
  • Avatar Koen Van Baelen ★★★★★ 2 years ago
    Review of a wonderful 3 week trip through Guatemala and Belize
    To start, the preparation of our trip by our local travel agent together with MayanGateway was personal and tailored to our needs. A few days prior to our trip, a WhatsApp
    … More group was created by them as a communication tool throughout the trip. At the right times guides and drivers were added to the group, information was shared and questions answered. Everyone in the organization spoke English fluently. Elias and Josue (to our understanding the owners) managed everything perfectly and were very responsive. In all of our travels, we have never had an agency so committed!
    During the trip 3 guides/drivers joined us. Eli Ramirez was our guide and driver for the first 8 days in the Guatemala Highlands. He was just perfect: so much to tell, passionate and involved, arranged everything for us so we didn’t have to worry about a thing, took us to local restaurants to taste local (but safe) food, joined us on local markets to let us taste all different kinds of fruits, etc… Eli showed us the ins and outs of the Guatemalan culture, history and kitchen. A big asset to our trip and a great recommendation for whoever travels in the highlands. The same can be said of Ricky Castellano, but then for the El Mirador jungle trek in the lowlands. Initially he was to be our Spanish-English translator but ended up being our guide for the whole 5 day trip. We couldn’t have been happier! Wonderful guide, full of passion, very knowledgeable on our trek through the jungle, and always answered all our questions. We had lots of laughs, learned a lot, and lost our hearts to him.
    MayanGateway has created a perfect travel program for us. A mix of adventure and relaxation, culture and nature, history and present day, activity and leisure, visiting local areas and crossing the country, … On our 18 days we were submerged in nature, culture and history of Guatemala. The intense days were followed with relaxing hotels in the perfect sequence. All of the accommodations were carefully chosen to stay out of mass-tourism and we loved them all.
    In short, we enjoyed every second. Thanks big time to the MayanGateway team! Definitely recommend them!
  • Avatar Bryan Hinton ★★★★★ 2 years ago
    What an amazing experience that Mayan Gateway put together for us. Eli was our tour guide and was amazing. The hotels were terrific, the eating establishments were great, and the views and places we visited were just stunning. Highly recommend! … More
  • Avatar Hannah A ★★★★★ 2 years ago
    Mayan Gateway was spectacular. They made our sight seeing of Guatemala very smooth and fun! We had Eli as our tour guide and our large group of 24 people LOVED HIM! I would highly recommend Mayan Gateway and use them again when I come back … More to Guate. ????
  • Avatar Tyler Paul ★★★★★ 2 years ago
    Amazing experience all around with Mayan Gateway. Led on two weekend excursions by Eli Ramirez and could now be more please with the results. This organization goes above and beyond to make sure that the groups are safe and cared for. Knowledgeable … More guides and great local connections give a meaningful experience perfect for new and experienced travelers.
  • Avatar Mya Bennett ★★★★★ 3 years ago
    Eli was amazing! Our group of 22 spent 3 days with him traveling to quite a few different cities. He is So knowledgeable. The history and culture of the wonderful people of Guatemala was taught by him with love and respect. Truly blessed … More to have spent the time with Eli. Would recommend to anyone wanting a deeper connection to Guatemala during their visit.
  • Avatar Deb Johnson ★★★★★ 3 years ago
    We were VERY impressed with all of it. Eli the guide, very kind and knowledgeable about the area. Very patient and loves to explain so many interesting things. You can tell he loves this country. The food, bus driver, boat drivers, always … More on time and very dependable. Very well organized with places to see and do. Highly recommended and loved all of it.
  • Avatar Jim Page ★★★★★ 3 years ago
    I asked Mayan Gateway to arrange a trip to Costa Rica to celebrate my wife and daughters' joint birthdays. From start to finish they were charming, knowledgeable, helpful and were excellent communicators, providing detailed calendar … More entries for all events and transfers, and a whatsapp group with the local services on the ground - it never took more than about 10 minutes to get a response. Really excellent. We felt very valued and well looked after.
    In terms of the choices they recommended for our 12 day trip: all were superb choices (Tortuguero, Arenal and Manuel Antonio) and I doubt it would be possible to improve on the hotels and tours they proposed given our budget constraints. The only slightly duff tour we had was one we arranged ourselves, and even that was pretty good!
    Even when disaster struck (a slightly scary breakdown during one of our transfers) we were safely back en route within 25 minutes.
    I cannot recommend Mayan Gateway enough. Thank you guys!
  • Avatar Katie Fiedler ★★★★★ 3 years ago
    My cousin and I have been wanting to tour Mayan ruins for some time now and decided we'd go ahead and make that our 1st post pandemic vacation. I found Mayan Gateway searching online and it had good reviews so we decided to reach … More out. From our 1st contact to the last transfer to the airport to catch our flight home, we could not have been happier with Mayan Gateway. Josue set up our trip for us and patiently answered our million questions and was able to set everything up quickly once we decided to confirm. All of the hotel/lodging accommodations were wonderful. All of the guides and drivers were wonderful and accommodating and the guides had interesting information to share about both the Mayans and the current population in Guatemala and Belize. My cousin is 75 years old and the guides and drivers were so helpful with her luggage (and mine!) and helped her climb the ruins safely. During our vacation, a WhatsApp group was set up for us and Elias insured we had the needed information for each step of the way and checked in all along. This also gave us a reliable way to contact our guides/drivers and Mayan Gateway if needed. All arrangements were smooth and as expected. There were no surprises and no major change of plans - something I have never experienced before on a vacation. Our guide for most of our trip in Guatemala, Eli, really stood out in both the knowledge he shared and accommodating our lunch breaks and many bathroom breaks. He was was a pleasure to spend time with. In Belize, Elio took us to Caracol and we had so much fun. He really made the day enjoyable! Guatemala and Belize were wonderful countries to visit and I highly recommend for their varied landscapes, ancient histories, warm and welcoming people and great food! If I get lucky enough to go back, I will definitely be reaching out to Mayan Gateway again to plan the trip.
  • Avatar Jared Kotter ★★★★★ 3 years ago
    Mayan Gateway is an all-in-one tour agency. We sent a group of 23 volunteers to Guatemala and Mayan Gateway planned an excellent itinerary for both groups. All of the volunteers (both adult and teenagers) were thrilled with the entire service. … More
    They did everything from booking our hotel to picking us and dropping us off at the airport. We could not have been more happy with them. Every single person on their staff and even their contractors are all very friendly and professional and let you know that you are the most important thing to them. I'd work with them time and time again.
  • Avatar Tim Grimes ★★★★★ 5 years ago
    Josue was an amazing travel agent for our trip across Central America in four different countries, Honduras -> El Salvador -> Guatemala -> Belize. Josue’s knowledge of all the countries was incredible, taking on a trip of a lifetime … More across two weeks. He tailored everything perfectly to our needs & set up a private WhatsApp group for the trip that helped us navigate everything & keep us updated on our local guides in each country. If you’re planning on going to Central America, I 100% recommend booking a trip with Mayan Gateway! Thanks for an amazing trip
  • Avatar Talento Dance Academy ★★★★★ 5 years ago
    I had a fantastic tour to Tikal, great service and great guides!
  • Avatar Xela Space ★★★★★ 4 years ago
    Mayan Gateway organized for me and my family a wonderful trip to Guatemala & Honduras! They put together a custom itinerary within one day, we weren't sure which places to visit, they made a combination of Mayan sites, lakes, rivers, … More hot springs, I felt that we visited everything! Great people to work with, they were checking on us every day. Highly recommended! I will definitely travel with them again
  • Avatar steve collins ★★★★★ 6 years ago
    We took a group of youth missionaries to Guatemala and ELI was our guide .... it was one of the greatest experiences for the you and the adults, from hiking volcanoes , to zip lining , boating on Lake Atilan, and visiting the little ladies … More on who make things for the markets. I live in North Carolina and our kids were from all over the USA and everyone in the group had nothing but positive to say. Two thumbs up ELI
  • Avatar Sarah Driver-Jowitt ★★★★★ 6 years ago
    I cannot recommend Mayan Gateway more!We booked a 16 day tour of Guatemala for my 80 year old mother and myself and they were extraordinary! Every hotel was perfect, our driver and guide was so very kind. The day tours were perfectly pitched … More with knowledgeable local guides and the constant, easy communication with Josue was amazing and so reassuring when we were travelling all the way from South Africa.We were blown away by the level and quality of every part of our trip and will be recommending them to every friend (of every age group and size).It could not have been a better or smoother holiday.
  • Avatar Dora W ★★★★★ 6 years ago
    A wonderful experience! Mayan Gateway helped us plan our vacation in Guatemala and we could not have made a better choice. From the first time we contacted them the response was prompt and during our trip everything was extremely well … More organized. Each of the members of the Mayan Gateway agency were courteous, professional, friendly and very knowledgeable. We highly recommend their services and we look forward to working with them in future adventures.
    James and Dora
  • Avatar Aalok Sikand ★★★★★ 6 years ago
    Amelio Mariano and Isaac were fantastic hosts and guides. They are now friends. We love the Yucatan. We were informed, felt safe and enjoyed the best of the region. Thank you Mayan Gateway!
  • Avatar Kevin Kischuk ★★★★★ 7 years ago
    The trip to Guatemala was amazing. This was the first time we used a company to guide us for our whole trip and Mayan Gateway created a perfect itinerary from start to finish with literally no worries. The one worry I did have, which was … More my fault, was forgetting my backpack that included my computer, but Mayan Gateway got it back for me!!! Also, the places we went that they suggested were so beautiful and interesting that we want to go back. It was the right amount of exploring and relaxing. Couldn’t have asked for a better experience. Thank you Mayan Gateway!!!
  • Avatar Roger Matheson ★★★★★ 7 years ago
    Josue at Mayan Gateway gave us the perfect holiday in Guatemala. We spent 16 days going to the major tourist sites. Josue put together a package that incorporated his knowledge and what suited us. The attention to detail and level of care … More is second to none. The hotels were great, the guides were all fluent in English and knowledgeable. Best of all our driver Ivan, was the perfect person to accompany us along the way.We will return home recommending Mayan Gateway to anyone interested heading this way. The people of Guatemala are friendly and the country has so much to offer.
  • Avatar Jessica F ★★★★★ 7 years ago
    Mayan Gateway was amazing. After many quotes, questions, and recommendations, Josue made us a perfect, customized itinerary for 9 days in Guatemala and 2 days in Belize. All the drivers and tour guides were on time and very good, the hotels … More were beautiful, and everyone was easy to contact with questions or concerns (Josue always responded to our texts within 5 minutes). I would highly recommend Mayan Gateway for planning your entire Central America trip!

Mayan Gateway

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